Cancellation/Refund Policy
At NIOS Gyan Baba, we strive to provide high-quality handwritten assignments, solved papers, and study materials to support students in their academic journey. We work with the aim of spreading knowledge rather than functioning as a conventional business. Our focus is on delivering quality products at economical rates while ensuring the best service to our customers.
For any refund-related queries, you can contact us via WhatsApp at 7973603258
Refund Policy Terms
You may request a refund subject to the following conditions:
Cancellation Before Dispatch
- Cancellation of products/services is allowed only if we receive confirmed communication from you before we dispatch the courseware or reference materials.
- Once the materials are dispatched, cancellation requests will not be entertained.
Non-Refundable Digital Products
- Products or materials available for online download after payment are strictly non-refundable and cannot be exchanged.
Shipping Costs
- If an order is canceled after dispatch, the customer will bear the shipping costs incurred for returns or refunds.
Refund Process
- Refunds will be credited to the bank account details provided by you.
- The refund process will take 5-7 working days, and the amount will be transferred within 15 days of completing the process.
All Communications
- All refund-related communications should be addressed to niosgyanbaba.com through our official contact channels.